About EY Company

EY, formerly known as Ernst & Young, is one of the largest professional services firms in the world, providing assurance, tax, consulting, strategy, and transaction advisory services. The company traces its roots back to the late 19th century when Arthur Young and Alwin C. Ernst established their respective accounting firms. These firms merged in 1989 to form what is now EY.

EY operates in over 150 countries and employs hundreds of thousands of professionals globally. Its services are utilized by a diverse range of clients, including multinational corporations, governments, non-profit organizations, and individuals.

The company is renowned for its commitment to quality, integrity, and professionalism in serving its clients. EY places a strong emphasis on innovation and technology, continually investing in digital capabilities to enhance its service offerings.

In addition to its core services, EY is also active in corporate social responsibility initiatives, aiming to make a positive impact on communities and the environment through various programs and partnerships.

Overall, EY is a prominent player in the professional services industry, known for its expertise, global reach, and commitment to delivering value to its clients.

Roles & Responsibilities:

• Answer incoming and outgoing calls from customers worldwide, offering support and resolving inquiries.
• Ensure customer satisfaction remains high while following company guidelines.
• Record all interactions and transactions promptly and accurately.
• Meet or surpass productivity and quality benchmarks for the task.
• Work closely with colleagues and supervisors to reach team targets and objectives.